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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Re: Saved Search with locked fields
Hi @"New_44789", There is an existing enhancement logged for this feature and currently, there's no workaround for this field to populate on the saved search. Please create a support c…1 -
Re: File Drag and Drop - Change in Behaviour with Outlook / Chrome?
Hi @"PaulFleetwood", There is actually an enhancement request for this feature under 476144 SuiteBundler > File Drag and Drop (Bundle ID: 41309) > Upload file directly from Outlook an…1 -
Re: Anyone else having performance issues?
Hi @"Chris Polanish", Please do the following if you're still experiencing the issue. 1. Clear cache & cookies 2. Use different browser (Is the issue only particular to one browser…1 -
Re: Saved Search - Person NOT In Sales Team
Hi @"4165061", I agree with @"cc81d4f7-e096-4f7c-b48e-fceb42f65f3a", try using none of and select the Sales Team/s. I hope this helps. Thank you. Michelle Jabanes-Oracle @"Mi…1 -
Re: Email Notification not working
Hi @"3677020", It seems that you have a saved search that triggers an email notification. Please edit your saved search and navigate to Email tab > Specific Recipients > make sure tha…2
